When you arrive at the surgery center, please sign in with the receptionist. You will complete admission forms and change into a patient gown. Your clothing will be placed in a convenient patient-care bag and returned to you after surgery.
In the preoperative area, the anesthesiologist, your surgeon and your nurse will answer any questions you may have while preparing for your surgery before you are escorted to the operating room.
To help us meet all of your needs the day of surgery, please follow these guidelines:
Your surgeon will provide written instructions for your care at home, activity level (including return to work) and prescriptions. Your nurse will review the physician’s instructions and prescription(s) with you and your care provider.
We try very hard to make you as comfortable as possible. It is not unusual to experience sleepiness, dizziness, nausea, and/or a sore throat from anesthesia up to 24 hours after surgery. A nurse from the surgery center will phone you within a few days after your surgery to see how you are and answer any additional questions you might have.
You may begin sipping liquids and eating light foods when you feel able. Resume your normal medications. Avoid the use of alcoholic beverages during your use of pain medication. Do not drive, operate any machinery, sign important documents or make significant decisions for 24 hours. Please plan for assistance at home the first 24 hours after surgery.
You will need to schedule a follow-up visit at your surgeon’s office. If you develop any unusual symptoms as described in your post-operative instructions, have difficulty urinating or have any other concerns, please call your surgeon.
Pickerington Surgery Center acknowledges that a patient may wish to file a formal grievance related to their care or other services. Grievances are taken very seriously and will go through a thorough investigation and ultimately formal review by a multi-disciplinary Grievance Committee. You may file a grievance by:
Calling Pickerington Surgery Center at (614) 604-7444 or contacting the Administrator, Laura Smith, via email: email@example.com
Contacting the Ohio Department of Health by way of its Health Care Facility Complaince Hotline at 1-800-342-0553 or by writing to them at 245 N. High Street, Columbus, Ohio 43215.
Contacting the Joint Commission at: firstname.lastname@example.org, or by phoning (800) 994-6610.
Contacting the Medicare Ombudsman by way of its Complaint Hotline at 1-800-633-MEDICARE (633-4227) or www.medicare.gov (ombudsman link is on the left hand column).